Shaping the Future
FSG Ltd. is an innovative technology company focused on providing products and services that reduce the cost to develop, manage, and support our customers' investment in structured content and digital processes. We maintain a specific focus on building quality mobile computing software providing anytime, anywhere access to our solutions.
FSG Ltd was founded in 1993. Our company prides itself on listening to customers and using their insight to develop world-class software products and services. Our success is directly linked to our customers' success.
FSG customers include large, medium, and small federal government installations including DOD and a significant base of customers in the intelligence community. Our solutions are being used both on high and low security networks. In addition, we have numerous civil agency implementations. Large and Medium State and Local governments represent another large base of FSG customer implementations as well. FSG limited also has significant presence in the manufacturing and health care markets.
Commitment to Service
FSG Ltd. President and CEO Randy Popson was raised and worked in the family business, a hardware store located in a small steel town near Pittsburgh, Pennsylvania. Randy learned from his father how a small business could compete with larger chains by delivering service that would bring customers back time after time. It was not unusual for Randy's father to stop at a customer's home after hours to help them make a repair to their home, auto, or equipment. This level of service provided success that amazed Randy considering all of the emerging big name chain options their hardware store customers had. Randy has transferred this level of service into FSG Ltd with similar results. New features and capability are quickly added to FSG software products based upon customer feedback. Quality and frequency of FSG product updates are extremely high as well. In addition, product support phone calls and e-mails are returned promptly with an answer and not a first level support contact taking clients down blind alleys due to lack of knowledge. A developer level support contact is assigned to each FSG clients. All of the above results in FSG Ltd. being a great business partner for their commercial and government clients. This win/win value scenario is key to FSG's success in the marketplace.